Privacy Policy

MY COMMITMENT TO YOUR PRIVACY
At Rooted Human Naturals, I believe that your personal information should be handled with the same care and respect as the ingredients in my products. This policy outlines what information I collect, why I collect it, and how I protect it. By using my website, you agree to the practices described below.

1. INFORMATION I COLLECT
When you visit my site or make a purchase, I collect certain information to help me serve you:

Order Information: When you buy from me, I collect your name, billing address, shipping address, payment information (processed securely through Wix), email address, and phone number, I am only provided your contact and shipping information, never your financial information. That is handled and held secure by the hosting site Wix.

Communication: If you reach out via my contact form or sign up for my newsletter, I collect your name and email address so I can respond to you.

Automatic Data: Like most websites, the host (Wix) automatically collects some basic info about your device, such as your IP address and how you interact with my pages, to help the site run smoothly.

2. HOW YOUR DATA IS USED
We use your information specifically to:

Fulfill and ship your orders.
Communicate with you regarding your purchases.
Keep my shop safe from potential fraud.
Provide you with updates or news about Rooted Human Naturals (only if you have opted-in to hear from me).

3. DATA STORAGE & SECURITY
My shop is hosted on the Wix.com platform. Your data is stored through Wix’s secure data storage, databases, and general applications. They store your data on secure servers behind a firewall.

Payments: All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. This ensures the secure handling of credit card information by our store and its service providers.

4. THIRD-PARTY SHARING
I do not sell, rent, or trade your personal information. I only share your data with trusted services necessary to run our business, such as:

Shipping Carriers: To get your package to your door.
Payment Processors: To securely handle your transactions.

5. YOUR RIGHTS
Since I am based in Ontario, I respect your right to access, correct, or delete your personal information. If you would like to "go Barenaked" and have your data removed from my records, please contact me at the email below.

6. UPDATES TO THIS POLICY
I may update this policy from time to time to reflect changes in my practices or for legal reasons. I encourage you to check back periodically.

7. CONTACT US
If you have questions about how I handle your data, or if you’d like to access or delete your information, please reach out to us at: RootedHumanNaturals@gmail.com